Privacy Policy

Chapter 1 – What do we do with your information?
If you buy something in our store, the personal information you provide to us, such as your name, address, and email address, will be collected as part of the sale process.

While browsing our website, your computer's internet protocol (IP address) will also be automatically received by us to provide us with information about your browser and operating system.

Email marketing (if applicable): With your permission, we can send you emails about our store, new products, and other updates.

Chapter 2 – Permission
How do we get your permission?
When you provide us with personal information to complete a transaction, place an order, arrange for delivery or return of a purchase, we state that you must agree, and we state that we will only use this information for those specific purposes. If we ask to use your personal information for another reason, such as marketing, we will either ask you directly for your express permission or give you the opportunity to say no.

How do I withdraw this permission?
If you change your mind after giving this permission, you can withdraw your permission by contacting us. You can also contact us at any time to request that we disclose the information we have collected about you at administration@freddypantroom.com

Chapter 3 - Disclosure
We may disclose your personal information if we are legally required to do so or if you breach our Terms and Conditions.

Chapter 4 - Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your information is stored by Shopify's data storage & databases, and Shopify's Terms and Conditions apply to it. Your information is stored on a secure server behind a firewall.

Payment:
When purchasing with your credit card, you will be asked to enter your information. This information is encrypted by the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is stored only as long as necessary to complete your purchase transaction. Once completed, your purchase transaction information is deleted. All payment gateways are required to comply with the PCI-DSS security requirements and standards and are managed by the PCI Security Standards Council, which is a joint effort by brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure that the processing of credit card information by our store and its service providers is done securely.

For more information, you can also read Shopify's Terms of Service or Privacy Statement.

Chapter 5 – Third-Party Services
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information required to offer the transactions associated with your purchase. For these providers, we recommend that you read their privacy policy so that you understand how your personal information will be handled by these providers. Therefore, if you choose to proceed with a transaction that involves the services of a third-party service provider, your information may be subject to the laws of the jurisdiction where the service provider is located.

Once you leave our store's website or are redirected to a third-party website, you are no longer covered by this Privacy Policy or the Terms and Conditions of our website.

Links

When you click on links on our website and are redirected to third-party websites, we are no longer responsible. We are not responsible for the privacy policies of other sites and encourage you to read their privacy statements.

Chapter 6 - Security
To protect your personal information, we take reasonable precautions and follow best practices to ensure that it cannot be lost, misused, accessed, disclosed, altered, or destroyed without authorization.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) and stored with AES-256 encryption. Although there is no method of transmission over the internet or electronic storage that is 100% secure, we follow all PCI-DSS requirements and generally accepted industry standards.

Chapter 7 - Cookies
Here is a list of cookies we use. We have listed them here so that you can choose whether you accept the use of cookies by our website.

_session_id, unique token, sessions, This will store information about your session (referrer, landing page, etc.) for Freddypantroom.
_freddypantroom_visit, no data retained, persistent for 30 minutes after the last visit, used by our website provider to keep internal statistics on the number of visits
_freddypantroom_uniq, no data retained, expires at midnight (relative to the visitor) of the following day, counts the number of visits to the website by a single customer
.
cart, unique token, retained for 2 weeks, stores information about the contents of your shopping cart.
_secure_session_id, unique token, sessions
storefront_digest, unique token, indefinite If the website has a password, this is used to determine whether the visitor has access.

Chapter 8 - Majority
By using this site, you declare that you have reached the age of majority in your state or province of residence or that you have given us permission to allow a minor under your care to use this site.

Chapter 9 - Changes to this Privacy Policy
We reserve the right to change this privacy policy at any time, so please read it regularly. Changes and clarifications become effective immediately upon being posted on the website. If we make material changes to this policy, we will notify you that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances.

If our store is acquired or merged with another company, your information may be transferred to the new owners.

Questions and contact information

If you want to access, correct, or change your personal information or want us to delete your personal information, please contact us at:

administration@freddypantroom.com or by mail: Sint Amorsplein 14, 6211GT Maastricht.