Biologisch katoen
| Geribbeld
Lichaam | Grijs

Orders placed via our website are processed daily and shipped from the central warehouse.

• Order before 10 PM and receive your shipment the next day (in 99% of cases, depending on the carrier).
• Only products in stock can be added to the shopping cart.
• The exact delivery time depends on the chosen shipping option and is indicated at checkout.

Product Availability & Delivery Times

The availability of each product by color, print, and size is visible on our website.

• Out-of-stock products are marked with a cross.
• Sold-out products are indicated with "sold out."
• In exceptional cases, an error may occur in the stock status. Should this happen, we will contact you as soon as possible to find a solution (e.g., an alternative product or order cancellation).

If a product variation is out of stock, it can often be back-ordered from our supplier. Would you like to stay informed? Please enter your email address for the relevant product. Delivery times for back-ordered products may vary; for more information, please contact us at orders@freddypantroom.com.

Changing your order

Adjustments to an online order after receiving the order confirmation can only be communicated by email to orders@freddypantroom.com. Our team will assist you further and implement the changes if possible.

Shipping and Return Costs

• Shipping costs are never refunded.
• Return costs are always at the customer's expense.
• If an order no longer meets the minimum order value for free shipping due to a return, the original shipping costs will be deducted from the refunded amount.

Discounts & Returns

• Only regularly priced items are eligible for a refund.
• Products purchased with a discount, on sale, or with other promotions retain their stated discounted price. Any received discounts will be forfeited upon return or exchange.

Shipping Rates & Delivery Times

For the Netherlands, Belgium & Luxembourg:

• Home delivery: orders under €150 → €5, (next day delivery).
• Home delivery: orders above €150 → free, (next day delivery).

For further questions about shipping, please contact our customer service.

All online orders are subject to our General Terms and Conditions & our Exchange Policy. Please read them carefully before ordering.